Harman India — service centre is not replacing my headset

Address:	New Delhi, Delhi
Website:	www.harman.in

Hi,

I have purchased a headset of jbl (Harman) in the month of feb'17, it was stopped working. On 14th aug'17, i went to the address laptron technologies pvt ltd. 305, bajaj house, near sona sweet nehru place new delhi-110019. For replacement, they provided me the service no. With the acknowledgment letter with no. 164. And told me to wait until 21st aug'17. I have tried to connect every time to the person, they always asked for extension for the date. They provided me a tentative date of 31st aug'17, now i called up on 31st aug'17, again they provided me the same resolution that the product will be postponed to 10th sep'17, after 10th sep'17 i have tried to call to the person but the no. Is not reachable.

Pls help..

Contact person name: harish kumar-[protected]