Harpreet Ford — ford ecosport servicing | |||
Hr 26cb 2701 ford ecosport given for servicing on 9th jan 2018 in harpreet ford okhla industrial area -service manager pankaj started quoting replacement of battery & some other parts which was not required -sent back car without any servicing & repairing - full online payment taken without servicing of car Talked to head of service centre & he started abusing me instead of his supervisor pankaj Was this information helpful? | |||
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Ford India customer support has been notified about the posted complaint. | |||
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While Dealership did cheating & fraud by taking money for servicing online while no servicing was done at all .No action was taken against the dealership .Mr Pawan Negi & Sevice advisor Pankaj from Okhla workshop did abused me in the whole process but no action were taken
Ford india just wasting customer time while not giving any resolution to the issue .A lower lever executive sits in customer care who is not capable of giving any resolution .
I would like senior management to look into the issue & resolve it