Haryana Transport Department — bad availability of provided service

Address:	Rohtak, Haryana
Website:	www.hartrans.gov.in

Sir,
I am travelling from rohtak to charkhi dadri by haryana roadways on date 28 july 2017 at 5.10pm. Bus is moving from patiala to charkhi dadri. I took the ticket from your executive of haryana roadways counter. He provide me the 51 no seat but already a person was sitting on my seat. I told him about my seat. He was saying that he is not moving from there. When i complain to ticket counter executive and bus counductor 5 to 6 times. They are unable to help me. Here the query arises if your team was unable to help a pessanger to provide him a seat that was already alloted to him. Than why your executive provide the ticket with seat numbers. If i was not collecting the ticket from your counter than there are more chances to get the seat because some people are not joining the lines for tickets. They are only wait for the bus and pick the seat. If any action won't be taken from your side than i will forward this complain to pmo. Kindly help me regarding this query i hope you will help me