Haryana Transport Department — Complaint about conductor for charging extra fare

Respected Sir,
Today i.e[protected], Monday I and my friend travelled from rohtak to gohana in Haryana roadways bus going via route Rohtak - panipat . Bus timing from rohtak was approx. 5:15 pm and reached 6:00 pm at gohana. We took the ticket no.950002 and 950003 of Rs. 40 each.
1. I decided to get off from bus at panipat chungi, gohana. I didn't realise that it would not be an official stop for bus because how could it possible that roadways bus could pick from panipat chungi, gohana but didn't allow to get off.
2.Conductor forced us to take ticket no.395518 and no.395519 of Rs.10 each for not getting off at bus stand.
Although he later stopped at panipat chungi, gohana to pick the passengers.
3.Is there any criteria to charge Rs.10 from bus stand, gohana to panipat chungi, gohana?
4 Is there any legal term/rule that they can pick the passenger from a stop but can't let to get off the passenger ?

Please solve this matter as soon as possible
Was this information helpful?
No (0)
Yes (0)
Haryana Transport Department customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Haryana Transport Department
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    803
    Pending
    0
    Resolved
    141
    Haryana Transport Department Phone
    +91 12 4232 0222 (Gurgaon)
    +91 17 2270 4014 (Chandigarh)
    +91 11 2386 1262 (Delhi)
    Haryana Transport Department Address
    India
    View all Haryana Transport Department contact information