Haryana Transport Department — For not entertaining the passenger of Ambala cantt

Complaint against Haryana roadways bus having registration no. HR 55AC 6671. The bus is on the route from Chandigarh to Gurugram. The bus conductor and driver of the bus are not allowing the passenger of Ambala cantt, Shahabad, kkr etc. by saying that this is special bus. I have an medical emergency at my home. Due to there inappropriate behaviour I got late for 30 min until to wait for the next bus. The incident occurred at Zirakpur stop around 11.20 am. Kindly entertain my complaint and take action against them. Regards