Haryana Transport Department — refund

Hi team, i was traveling with my family from gurgaon to chandigarh on 14/04/2018 on 12:05 am bus pnr: apr185227 trip id:[protected] when i booked seat online it was second last seat however, we got last seat in the bus and for none of the seats adjuster were working they were jammed and seats were so uncomfortable, it was almost same travelling in local bus by paying triple fare... I will like to get refund for my booking due to bad condition of bus we have to face problem. Thanks arun