Haryana Transport Department — They have not refund my cancellation money of the bus

I have been writing so many times and calling so many times about the refund amount i need to go to my house but instead of chandigarh I have to select panchkula due to which I have to cancel the ticket It was month ending and they have taken 720 rupees from me and still they have not send the money back no one is even picking up the calls. please give my whole amount ASAP