Haryana Transport Department — Wrong ticket fees taken complaint

I have been traveling on (09/11/2024), in an ordinary bus of Haryana Roadways.I pick the bus from Ateli Mandi Old bus Stand to go to Ateli Mandi New bus Stand . The bus conductor told me that this isnot a city bus, so you have to pay the fees for a ticket. Then he make the ticket from Ateli to Bachhod(Narnaul). But I went from one bus stand to another one, so how can he cut the ticket from one ateli to Bacchhod . It's unacceptable and illegal. I want prompt action on this.
The counder should be apologize and make sure to not do the same thing again.