Address: | Haryana | Website: | www.havells.com/en/consumer/fans.html |
I had registered a complaint for an exhaust purchased around 1 year back & which stopped working. Despite several follow up with the customer complaint on 12th Dec 2022 no one has turned up yet to check the product which is under warranty.
This is really mental harassment as no one is bothered to respond back after multiple calls and then one person called and said it's not in my preview so please talk to my supervisor and get it managed! And when I called the manager he said he is sending the engineer and it's been 5 minths since he is managing to send it. This is pathetic service by Havells.
I need a resolution to this or refund my money back, this is real fraud and cheating and I regret considering I have other products from Havells.
The number I have been connected to – is +[protected]/+[protected] beyond customer care.
Tarif[protected] the engineer took my fan repair and when I called him he said he is not authorized to say the status and do whatever you want to do!!!
All i have received is -"Dear Sankar, Your Product Service with ref no [protected] has been assigned to sehrun khan his mob no[protected]. He will fix an appointment before visiting - Havells" Was this information helpful? |
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