[Resolved]  Havells India — ACCL switch under warranty not getting serviced

Hi,

I have an ACCL switch from Havells which is just 7 months old. The warranty period is 1 year. I was told that the service request will be attended within 24 hours but its been more than 48 hours since raising the request, the technician doesnt respond to calls and customer care keeps asking to wait for another 24 to 48 hours every day. I have no power in my house because of this faulty switch and i am being forced to buy a new one.

Service Request Number: [protected]
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Dec 28, 2022
Complaint marked as Resolved 
Issue not resolved and the company took no steps. Absolutely no support from Havells. Will not buy Havells product anymore. Will mark it as resolved and closing the complaint as i no more need support from Havells and bought a new ACCL of Electron.
Havells India customer support has been notified about the posted complaint.
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Comments

Absolutely no support from Havells. Will not buy any Havells product anymore. Will mark it as resolved and closing the complaint as i bought a new ACCL of Electron.

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