Havells India — Air Cooler is not working

Address:

etawah

I have purchased a Havells Friddo Cooler on 10th May 2021. But within a week the problems started. Firstly on 15th may 2021 air cooling knob was broken. I called customer care and issue was not resolved and ticket was closed they told due to lock down spare parts are not coming second time now that is today on[protected] motor stopped working i have raised new service ticket from the app . I guess i have purchased a defective piece. And now i have to suffer with this cooler each and every day. But question is why???. Why should i suffer??
You don't have required items in your stock then how can i be sure that my problem will get resolve. Please don't give this type of products in which you guys dont have the required parts.
I have been using Havells fans for very long, so i thought i should buy a havells Cooler. I have spend Rs 15, 000 in buying Havells cooler, but that was all waste of money. I am fade up with this.
So I request you to look into the issue seriously and replace my Cooler. because i don't this piece can be corrected and this cooler is in warranty now.