Havells India — Air Cooler not working since October 2021.

I bought a Havells Air Cooler from Great Eastern on 27/04/2021. First the swing motor went bad and it was replaced. Now, in the month of October, the fan motor went bad and the cooler is not working since then. I raised a complaint[protected] with the customer support a couple of times and they keep saying that they will fix it in the next week or by weekend. It has been 3 months now and it hasn't been fixed. I call the service personnel and they keep delaying it. In the month of December, the service personnel named Aniruddha MOB NO [protected] said that it will be fixed by month end but now it is January 2022 and it hasn't been fixed. Nobody even cares to check the status. Pathetic Service and public relations.