[Resolved] Havells India — ceiling fan low speed and high noise problem, no service no response to complaints | |||
I, kamal bangar, have purchased 17 fans (Worth rs 102000) from havells in my new house the detail of which is provided in the bill attached below. All the stealth air 1250 mm fan makes noise like a helicopter and the speed is also very slow. The yorker ceiling fan antique copper is also very noise and makes noise like a bell and the speed is just like there is no fan operating. This feels pathetic as he product comes from one of the largest fan companies in india. Only thing which feels more pathetic is that there is no service at all from havells, I have raised complaints on 18th september 2019 with reference number "[protected]" upon which service engineer ravi sahu was assigned in the message. We have called him 17 times during 2 days and all the calls went unanswered and there was no response from the company thereafter. I raised another complaint on 11th march 2020 reference number "[protected]" upon which service engineer govind sing was assigned in the message which never answered our calls and never came. Again no response from the company. We bought fans from ab electricals jodhpur (Navneet baheti, anuj baheti) which is a pathetic shop who dont answer any calls and behave in the most rude manner after you purchase an item from them. Me and my family are helpless and harassed from the company. Also we bought the fans on 22 march 2018 with a 2 year warranty period and we have made complaints under the warranty period with no response from the company. I would like to get my fans repaired/exchanged without any more harassement and economic cost as soon as possible. Below i am attaching the video of one of the stealth fans which everyone must see My +1 videos Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jun 05, 2020 Havells India Customer Care's response Hi, sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.
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