[Resolved]  Havells India — complaint not resolved

Address:201308

Dear Sir,

I had purchased Havells air cooler freddo -i on 01/05/2018.I had registered a complain on 26/06/2018 and my complain no is HF260398 till date my cooler complain not resolved.I had to call normally everyday to check status why nobody is coming
and customer center employee ask to wait me next 24 hours and said they assign to complain to senior technician or sent remainder or sent urgent basis remainder but nobody come and resolve my problem.

My complain was my cooler is not working

Note - I am using havells seling Fan, adjust fan, room tube light, and electronics items.
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Aug 10, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Havells India Customer Care's response
Dear SIr,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards
Team Havells
Verified Support
Jul 10, 2018
Havells India Customer Care's response
Dear SIr,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Regards
Team Havells
Complaint comments 

Comments

Temprature gauge of water heater not working
Havells India Customer Care's response, Jul 19, 2018
Verified Support
Dear Sir,

We never want our customers to feel this way, please elaborate on your issue and share your complaint number. Our team will ensure all the possible help.

Regards
Team Havells
Sir,
i purchase an Electric Kettle (item code:- GHBKTAMW150), Model:- Aqua 1ltr, mfd 08/2015 had cap broken and bottom switch has not working. please do needful.

thanks

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