[Resolved]  Havells India — complaint regarding dead product deliver by havells product pocket shaver ps7001

Address:Bds colony h no 17, Amritsar, Punjab, 143001

Dear team,
I bought a pocket shaver from havells, order no nyk[protected] on 28/12/2018 and this product delivered me in dead condition its not even gets start single time since i bought it and i have lodge a complaint about it to havells but they are not giving me any solution even their local technician mr rajnish is not responding on calls..

Their engineer has visited and checked that product and according to him its a dead product and it will get replaced so i am regularly calling to him and their customer care but they are not replacing the same.
Plz look on to the same and help for resolution.
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Mar 28, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Havells India Customer Care's response
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Complaint comments 

Comments

Dear sir,
My product 16 amp. Oro model 3 pin socket is in warranty period, but they are not replacing my product, I had many times to contact customer care but they doesnt respond properly

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