Havells India — Dear Sir im purchase split unit on July from Star Trading Co deep nagar Jalandhar cantt last few days

Address:

Dheeraj dairy & confectionary storeJ ALANDHAR CANTT PHAGWARA ROAD

Last few days ac not cooled as required at my shop
im complaint at service Centre my complaint reference # is[protected]
your engineer AKASHDEEP came today with asap

tooth brush and clean INTERNAL UNIT Condenser fins and filter they dont have proper tools like comb for condenser fins clean ?
after he required step ladder or bench for outdoor unit clean when we arrange he said im bring pump for outdoor unit cleaning they dont have pump ?
now im awaiting for yours technical Engineer ?
please this is very sincerely concern
wastage of time due to not proper team and tools
please arrange qualified skill technician
Thanks

Surinder Bhanot
mob #[protected]