[Resolved]  Havells India — Defective installation and very aggressive n rude behavior by installation personal n representative of havells

I bought havells geyser yesterday with the installation reference no [protected] and has been assigned to Akshay Yadav...a installation personal name sonu come to my home..he was unprofessional and unskilled not know to work with drilling machine..he cut my electricity wire inside the wall while drilling it cause very difficulty to me as my house electricity supply cut... Plz send personal according to ur company reputation as i think havells is best among all but first experience not become last... Kindly look into this... and a personal contact me name Bharat from havells very aggressive and rude while conversation with me and want to come my home after evening even i told I m not there he told me that i come according to myself not according to u and when i told him i will complain in havells he told me company not going to take any action against me...kindly look into this matter as ur representative harasses customer then who become the havells customer...plz take the necessary action which set the example for future
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Feb 4, 2022
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
Havells India Customer Care's response
Hi, sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.
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