Comments
A technician visited us did some kind of study got irrelated when there was a delay of producing bill . Took the KKG code and said my job is not to repair / replace the defected fan another technicain will do that and left . I haven't received any massage / mail / call regarding this . This is world class service and product .
Reply
I have purchased a 25 lts storage water heater Monja25lts on 27/12/2019.On 03/09/2022, I raised a complain for water leaking and technician attended but failed to detect .Again a complain is raised for non heating on 29/09/2022and technician Ajoy Mishra attended and admitted body leakage.Since then the complain is lingering and in the mean several times the complaind are cancelled.Both o[censored]s are senior citizen and my wife is thyroid patient.She need hot water in daily use.---Dinesh Kumar Bariar (M/no.[protected], )
I have purchased a 25 lts storage water heater Monja25lts on 27/12/2019.On 03/09/2022, I raised a complain for water leaking and technician attended but failed to detect .Again a complain is raised for non heating on 29/09/2022and technician Ajoy Mishra attended and admitted body leakage.Since then the complain is lingering and in the mean several times the complaind are cancelled.Both o[censored]s are senior citizen and my wife is thyroid patient.She need hot water in daily use.---Dinesh Kumar Bariar (M/no.[protected], )
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
1218
Pending
0
Resolved
603
+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
View all Havells India contact information