Havells India — Digitouch | |
I have been trying to have my Purifier serviced from last 2 weeks and despite of being very clear on the request NO effort is being made to address the issue. Contacted the customer service Numerous times only to hear the assurances and never a concrete action. Contacted Twitter and Still not getting any results. The purifier filters are declining and must be serviced immediately but all I am getting is - Nothing. I received some really good feedback about the Service of Havells and that's the reason opted for a purifier from them, but guess things change all the time.. Was this information helpful? | |
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Havells India customer support has been notified about the posted complaint. | |
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It's been 11 days and no one has contacted me for any updated. I called up their customer service and they had just one crammed answer that the complaint has been reminded to the team. What I understand from their service is that since I am from a small town, they don't really bother. Had it been a metro city their response would have been quicker. This company is arrogant and their customer service people, field workers all of them tend to ignore the customers AS much as they can. This is classic definition of Corruption and Dishonesty to the CORE of this INDIAN company
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+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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