[Resolved]  Havells India — electric geyser

Address:	New Delhi, Delhi, 110026
Website:	havells.com

Hello team,

I bought havells electric geyser last year and this year it suddenly develops issue, i called up the customer care and after a preliminary troubleshooting, they have registered complained, the very next day your service engineer came without tools, open the geyser and took away with a part and informed my mother that he will come tomorrow with a new one and replace, after that day, it is being more than two weeks, he did not return to my house, i have filed three more complaints after that and it got escalated also, however, there is no response from him or the service center, please take the matter on priority before i escalate and look for legal help

My details are given below
Name: rahul goel
Registered mobile number: [protected]
Address: 1/18 back side, jai dev park, east punjabi bagh, new delhi 110026
First complaint filed on 3 feb :
Complaint number: hv033512 :
Service engineer came from pant service :
Reminder: 18 feb
Second reminder and first escalation on 19 feb
Third reminder and second escalation: 16 feb
Please send a qualified technician to visit my home and close the issue within this week only.

Thanks for all your help and support!

Thanks & regards
Rahul goel
[protected] or [protected] or