[Resolved] Havells India — fan not replaced after multiple unsuccessful repairs. 4 times havell repaired and sound problem still exists. product is under warranty

metta yugandhar

from Bengaluru, Karnataka

Address:

No.14/1 & 15/1,, Maruthi Industrial Estate, Phase 2,, Hoody Village, ITPL Road,, K.R.Puram Hobli, 560048

[protected]

I bought the fan from Havell which is giving noise. I complained 4 times so far and each time Havell person visits and do some basic repair and go. Problem repeats. I have asked service executive to replace as the problem looks like manufacturing defect.

Tried reaching Havell grievance . No details in their website and they still show same mail ID who were helpless last 4 times.

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Sep 14, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Havells India Customer Care's response Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells