[Resolved] Havells India — florence fan part broken | |||
Within 1 year florence fan has faulty rotation, makes sound and sometimes stopped rotating and the canopy attached to it has dismantled and fallen off. We want to replace it with a different model before any firther accidents occur. Multiple times we have complaint to havells but evrytime the technician just doessome temporary fix and close it. Since the model design it self is defective, no amount of fixing wont help.. Cant even tirn on the fan at highest speed Was this information helpful? | |||
Apr 6, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Feb 24, 2018 Havells India Customer Care's response Dear Ma'am (Nabarina Dhar), Sorry to hear that you are facing an issue with your Havells Florence Fan. Kindly share your mobile number/complaint number and your area pin code with us. We assure you we will look into this right away. Regards, Team Havells Verified Support Feb 28, 2018 Havells India Customer Care's response Dear Ma'am (Nabarina Dhar), We are still awaiting your response. Please share your mobile number/complaint number and your area pin-code with us. We assure you we will look into this right away. Regards, Team Havells | |||
2 Comments | |||
Comments
I lodge a complaint on 5th Jan 2018 which is yet to be solved. Every time I spoke to the employees who has been given false commitmnt towards my solution.
I spoke to Mr Subhasish in kolkata who is least bothered to solve my complaint. May I know the official TAT ? Eoild appriciate a promt response from you.
I spoke to Mr Subhasish in kolkata who is least bothered to solve my complaint. May I know the official TAT ? Eoild appriciate a promt response from you.
Havells India Customer Care's response, Mar 6, 2018
Verified Support
Havells India Customer Care's response, Mar 10, 2018
Verified Support
Dear Sir(Partha),
We are still awaiting for your response. Please share your complaint number and your area pin-code with us. We assure you we will look into this right away.
Regards,
Team Havells
We are still awaiting for your response. Please share your complaint number and your area pin-code with us. We assure you we will look into this right away.
Regards,
Team Havells
Havells India Customer Care's response, Mar 14, 2018
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+91 17 2423 2401 [Chandigarh]
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We are sorry to hear that you are facing an issue with your Juicer Mixer Grinder. Please share your mobile number/complaint number and your area pin-code with us via DM. We assure you we will look into this right away.
Regards,
Team Havells
We are still awaiting for your response. Please share your mobile number/complaint number and your area pin-code with us. We assure you we will look into this right away.
Regards,
Team Havells
We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.
Regards,
Team Havells