[Resolved]  Havells India — florence fan part broken

Address:Pune, Maharashtra, 411014

Within 1 year florence fan has faulty rotation, makes sound and sometimes stopped rotating and the canopy attached to it has dismantled and fallen off. We want to replace it with a different model before any firther accidents occur. Multiple times we have complaint to havells but evrytime the technician just doessome temporary fix and close it. Since the model design it self is defective, no amount of fixing wont help.. Cant even tirn on the fan at highest speed
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Apr 6, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2018
Havells India Customer Care's response
Dear Ma'am (Nabarina Dhar),

Sorry to hear that you are facing an issue with your Havells Florence Fan. Kindly share your mobile number/complaint number and your area pin code with us. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Feb 28, 2018
Havells India Customer Care's response
Dear Ma'am (Nabarina Dhar),

We are still awaiting your response. Please share your mobile number/complaint number and your area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Mar 06, 2018
Havells India Customer Care's response
Dear Ma'am (Nabarina Dhar),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Comments

We bought a endura-2 model juicer mixer grinder which is not working well.Juice made by this juicer contains waste material with juice .we want prompt solution of this problem.Kindly replace or repair this juicer.
Havells India Customer Care's response, Mar 6, 2018
Verified Support
Dear Sir(Nav Sidhu),

We are sorry to hear that you are facing an issue with your Juicer Mixer Grinder. Please share your mobile number/complaint number and your area pin-code with us via DM. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Mar 10, 2018
Verified Support
Dear Sir(Nav Sidhu),

We are still awaiting for your response. Please share your mobile number/complaint number and your area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Mar 14, 2018
Verified Support
Dear Sir(Nav Sidhu),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells
I lodge a complaint on 5th Jan 2018 which is yet to be solved. Every time I spoke to the employees who has been given false commitmnt towards my solution.

I spoke to Mr Subhasish in kolkata who is least bothered to solve my complaint. May I know the official TAT ? Eoild appriciate a promt response from you.
Havells India Customer Care's response, Mar 6, 2018
Verified Support
Dear Sir(Partha),

We are sorry to hear that you are facing an issue with your Havells LED. Please share your complaint number and your area pin-code with us via DM. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Mar 10, 2018
Verified Support
Dear Sir(Partha),

We are still awaiting for your response. Please share your complaint number and your area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Mar 14, 2018
Verified Support
Dear Sir(Partha),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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