[Resolved]  Havells India — gas geyser

Address:Kanpur, Uttar Pradesh, 208012

I vinay kumar gera buying an havell’s gas gyser in date 30/11/2016
From chabra agencies kanpur
Before few days gyser was not working so register an complaint on havell’s customer care no which ticket no[protected] dated 15/11/2019 after a day on 16/11/2019 his service engenier visited our premises and said this gyser not repair at your premises and taken gas gyser for repair and said it’s taken two days but till today 27/11/2019 we not received our gas gyser in between we register two more complaints regarding this issue which ticket no[protected]. Today we have received an call from his local service centre by miss akansha she said your gas gyser is not repaired due to shortage of spare parts so it’s taken 15-20 days to repair
It’s look like company not able to give proper service after sales
If company not able to repair my gas gyser then replace with new gas gyser

With regards
Vinay kumar gera
Mob [protected]
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Jan 3, 2020
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & regards,
Team Havells
Verified Support
Dec 03, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & regards,
Team Havells
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