[Resolved] Havells India — gas geyser | |||
I vinay kumar gera buying an havell’s gas gyser in date 30/11/2016 From chabra agencies kanpur Before few days gyser was not working so register an complaint on havell’s customer care no which ticket no[protected] dated 15/11/2019 after a day on 16/11/2019 his service engenier visited our premises and said this gyser not repair at your premises and taken gas gyser for repair and said it’s taken two days but till today 27/11/2019 we not received our gas gyser in between we register two more complaints regarding this issue which ticket no[protected]. Today we have received an call from his local service centre by miss akansha she said your gas gyser is not repaired due to shortage of spare parts so it’s taken 15-20 days to repair It’s look like company not able to give proper service after sales If company not able to repair my gas gyser then replace with new gas gyser With regards Vinay kumar gera Mob [protected] Was this information helpful? | |||
Jan 3, 2020 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Nov 27, 2019 Havells India Customer Care's response Dear Sir/Ma'am, Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution. Thanks & regards, Team Havells Verified Support Dec 03, 2019 Havells India Customer Care's response Dear Sir/Ma'am, We hope that our team got in touch with you and resolved all your concerns to your satisfaction. Thanks & regards, Team Havells | |||
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