[Resolved] Havells India — geyser - electrical shock in tap

Pravin Mahindrakar89

from Mumbai, Maharashtra

Address:

Pimple Gurav, Omkar Colony, Lane No 3 Amarnath Apt, 301 Pune, Pune, Maharashtra, 411061

I have raised the concern Ref[protected] on 2nd June 2019, its been 5 days today and there has been no solution. I spoke to the customer care and they handed over the call to their senior. The senior promised the solution within 24 hrs, the next day and no help. I had to call again, spoke to another senior person, he too promised help in 24 hrs. Now its been 5 working days and i dont have an update.

This has been one of the most pathetic services i have seen. Worst on this planet i believe. I dont trust you guys anymore. I want this email to be read by the senior most person in the company.

Have been waiting for 5 days, for one small concern and issue still unresolved.

God help me, because i know Havells cant.

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Jul 13, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & Regards
Team Havells