[Resolved] Havells India — Geyser servicing

pranshu3

from Delhi, Delhi

Address:	New Delhi, Delhi, 110044
Website:	havells pvt ltd

I have purchased 25lt gyser in november 2015. Right now it is in warranty. I observe from last month that gyser water is smelling a lot. I have submit my concern to havells customer care.

They send a technician-ravikant. He misbehaves with my 60year mother and even not resolve the problem. I have again call the customer care regarding this. They assure to resolve it immediately. I folloed every single day till 20days. But no resolution provided to me as of now. My complain no. - gd240986 customer id - [protected]

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Apr 21, 2018

Complaint marked as Resolved

problem resolved.thanks

Havells India customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Havells India Customer Care's response Dear Sir (pranshu3),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

May 12, 2017

Havells India Customer Care's response Dear Sir (pranshu3),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells