Havells India — Geyser Stopped working due to water leakage

I am very disappointed with the Harvell's services. Geyser stopped working due to water leakage. I raised a complaint on 9th Nov, 2022. Technician visited my home and removed the geyser and said he will come again to replace the geyser. I called technician many times but he never pick up any call. I am calling customer care number from past 1 month. But no action has been taken on my complaint. They send SMS with service request that it. When i say transfer my call to your senior, they put my call on hold. I am fed up with services of Harvell's. [protected] is the service request number

Address- B081, AIPL-The PEaceful Homes Sec-70a, Gurgaon-122101