[Resolved]  Havells India — havells ceiling fan

Address:

Dehradun, Uttarakhand, 248001

I bought two havells fan from itbp canteen dehradun., only after seeing the lucrative but hopeless advertisement from havells.
After opening the two boxes, i found that the caps of one of the fan is missing in box. I went to the canteen where i was introduced to a havells company representative, who called up in company and lodged my complaint, giving me an assurance that their team will come and fix the issue.
However, now the team allotted is giving an excuse that it's not their problem and i should ask the itbp canteen to replace.
Both representatives are just avoiding their duty and ruining the name of company as well as trust which i had.
A pathetic customer support and all fake promises. Buying havells is like buying a chinese product, if it works well and good otherwise the customer will suffer.
At least chinese products are not this expensive as the money havells claim for their products. Poor show, total disappointment.