[Resolved] Havells India — havells fan performance

Harmmit B Chawla

from Solapur, Maharashtra

Address:

New Delhi, Delhi, 110018

Its been more than 2 years I had already lodged the complaint ... regarding sensor issue with ceiling fan .
there has been several changes in the sensor for 2 fans bought from Havell's Dealer in Tilak nagar Kumar Electronics
The technical perosn visiting always has been nice but helpless as he doesn't get the right product from the back end
we had purchased 2 fans with 8 blades with remote control & from day one there has been a problem on sensor not responding
we have been out for a while & busy since last 2 months one of the fan is still not working as its sensor doesn't respond
what is the use of replacing the sensors when it does work beyond 3-4 months
kindly arrange to replace the fans in case you cant provide proper sensors

+1 photos

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Oct 11, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

Havells India Customer Care's response Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells