[Resolved]  Havells India — havells geyser not working

Address:Kanpur, Uttar Pradesh, 208001

I purchased havels geyser on december 19, 2018 from narsing sahai madan gopal. The havels technician came to instal. The tank of 25 litres took one hours to fill and the hot water was trickling in drops. The technician did not take my approval of installation and signed on my behalf stating installation perfect. Despite my protest he walked out rudely. On my second complaing on december 21 he bluntly refused to come stating that as the tank was placed on a lower height there can be no pressure. Ironically another geyser installed in another room connected to tank of same height was releasing proper flow of water. My complaint number was 196696 the seconer complaint number is 210137. The technician has outrightly refused to rectify the problem. The input of the water into the geysey is with perfect pressure. Kindly do the needful and oblige. Cm luther, kanapur, [protected]
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Feb 2, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Dec 21, 2018
Updated by pioneerkanpur
The city name is Kanpur, Uttar Pradesh, 208001
Verified Support
Dec 22, 2018
Havells India Customer Care's response
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,

Team Havells
Verified Support
Dec 27, 2018
Havells India Customer Care's response
Dear Sir/Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Regards,
Team Havells
Verified Support
Jan 02, 2019
Havells India Customer Care's response
Dear Sir / Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & Regards
Team Havells
Complaint comments 

Comments

We somany times call for havells technician but he put block list to my number.why, my problems, solve.pls provide technician

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