[Resolved] Havells India — havells koolaire cooler leakage | |||
Dear concern i had raised a complaint hf054193 of havells koolaire cooler on 5 june 2018 which is still unresolved. I have called to customer care number multiple times and also technician has visited multiple times but still there is no resolution. Technician has made cooler more defective now. Product was purchased on 15 may 2018 and within 15 days problem of leakage started. Request to get it resolved or let me details of higher escalation. Even i have written this mail to customer care earlier but they are not responding. Was this information helpful? | |||
Jul 31, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jun 30, 2018 Havells India Customer Care's response Dear Deep, We apologize for your unpleasant experience. We are re-escalating this issue to the respective team. We will get in touch with you soon. Regards, Team Havells | |||
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+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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Three of the surface down light fittings are out of order . Those are under warranty period. Need urgent steps to peplace the same.
We regret the inconvenience caused, please share your complaint number. Our team will ensure all the possible help.
Regards,
Team Havells.