[Resolved] Havells India — havells oil heater 9 fins

niranjan thakkar

from Delhi, Delhi

Jan 26, 2020

Address: New Delhi, Delhi, 110076

I have purchased a oil heater on 26/12/2019 but the same is not working properly from day one. I have complained in toll free no so many times but
No one came. Lastly one engineer came on 24/01/2020 but he also said it is not working properly. I requested to the dealer to take the product from me but he also denied. If you dont refund me the full amount immediately i will lodge a complain to consumer forum. Hope you will take necessary steps immediately and refund me the full amount.

Dealer name - kool hut, 4b, shop no 2, 3, 'narayan complex, sarita vihar, new delhi 110076, ph no[protected], email - [protected]@yahoo.com
Bill no -815 dtd 26/12/2019
Customer name - niranjan thakkar, e 167 sarita vihar new delhi 110076
Ph no [protected], email - [protected]@yahoo.com

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Feb 27, 2020

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & Regards
Team Havells

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Comments

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Feb 7, 2020

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