[Resolved]  Havells India — Havells on off switches "oro" 10 amp

Address:Ghaziabad, Uttar Pradesh, 201012

Dear sir
I have replaced all my switches/sockets/mcv etc. Of anchor make after 15 years (All working conditions) in 2014-15 with havells oro make. From last few months one by one cover of the switches are coming out and being replaced by you regularly after a complaint lodge in your customer care within 24 hours without any difficulty. That is fine. My only worry is after 10 years i have to bear the cost of replacement.
Is there any manufacturing / design aspect in my lot needs to be examined. So i request you to kindly look into the matter and take some appropriate action.
Thanks a lot
S. K. Sengupta
Mob:[protected]
Sector 14/157 vasundhara
Near jaipuria school
Ghaziabad 201012
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Jul 16, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Havells India Customer Care's response
Dear Sir (Jeenesh Jain),

We regret that you are facing an issue with your Havells ORO Switches. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Havells
Verified Support
Jun 15, 2017
Havells India Customer Care's response
Dear Sir (Jeenesh Jain),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Comments

Hi Team,

I had purchased Havells Oro switches in year 2013 from Bagirath place Delhi.(wholesale market).
I am facing issues like few switches have become free to use. and got burned as well.
After being paid a huge amount within 3 years i have issue of black burned and damages more over when I use Havells Life Line with this.
But still facing the issues with product.

Regards,
Ranjit Yadav
[protected]
Crossing Republic
Ghaziabad
Havells India Customer Care's response, Sep 23, 2017
Verified Support
Dear Sir (Ranjit Yadav),

We are sorry to hear that you are facing an issue with your Havells Switches. Please share your complaint number and your area pin code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Oct 3, 2017
Verified Support
Dear Sir (Ranjit Yadav),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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