[Resolved]  Havells India — havells pump 1 hp monoblock

Address:411028

Dear sir
I will purchase your pump dt.21/05/2018 at taj hardwear chintamani nagar hadapasar pune 411028
This pump is last 5 months good working but 4/11/18 pump was after 5 minits stop i am complaint 5/11/18 complaint no hk052326 and he allocated mr yash sai ele.
8/11/18 mr shakil shaikh mb no [protected] your service engi. Visit our home and check the pump he started the pump but pump was stop after 4 minit he check the capasiter and motar high heat and shkil says this pump is deffective and he give me his senior mr devendra mb no.[protected] i call mr devendra he says you are brougst the pump in my service works shop mr devendra not reply me and hi is not take action last 10 days i am face the problem please solve my problem my mb no[protected]/[protected]
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Dec 16, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Havells India Customer Care's response
Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells
Verified Support
Nov 15, 2018
Havells India Customer Care's response
Dear Sir / Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & Regards
Team Havells
Complaint comments 

Comments

Dear Concern,

I bought a water heater from your dealer on Dt 07.11.18. At that time your dealer committed me that same will be insatlise within 24hrs.

But I feel to shame to share you that it's already cross 48hrs till now I don't receive any call from anyone.

I did not expect this type of bad service from reputed brand Havells.
Havells India Customer Care's response, Nov 15, 2018
Verified Support
Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells

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