Havells India — Havells Water Heater Leakage

Dear Team
With reference to SR numbers
19.11.22 SR [protected]
30.12.22 SR [protected]
2.1.23 SR [protected]
17.1.23 SR [protected]
24.1.23 SR [protected]

I would like to bring to your kind notice the problem with our Havells geyser. Since November 2022 we have started facing trouble with our water heater. Initially, it was a bad smell, then leakage, then low heating and to date, the leakage in the geyser hasn't been fixed. Your expert has been unable to fix it despite numerous visits and replacement of the element, which they said was the cause of the leakage. Now the team is saying they cannot do anything and cannot offer a remedy. Please note: As instructed by the expert, we have already paid 2500/- rupees to replace the piece that would have stopped the leak but it did not happen. Please look into the matter so that the problem may be appropriately resolved.

Thanking you in anticipation
Dipti Mittal
[protected]