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[Resolved]  Havells India — havells water heater reference no .[protected]

I purchased "havells water heater" on[protected] and get installed on[protected]. Further its breakdown on[protected] and i registered complaint on same day(reference no .[protected] but not resolved till date.

I have again register complaint online by using your consumer portal (https://consumerconnect.Havells.Com) on[protected] reference no .[protected] engineer was assigned and received the scheduled message for[protected]:00 but no one came to resolve our issue.

Further as discussed last evening[protected] with your customer care executive (aman kumar gupta) from delhi head quarter over phone call "your service request will resolve on[protected]". In case my request not resolved asap i will go to escalated the same over social media and refund/replace policy.
havells water heater reference no . 0401204061805
havells water heater reference no . 0401204061805
havells water heater reference no . 0401204061805
havells water heater reference no . 0401204061805
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Feb 9, 2020
Complaint marked as Resolved 
Jan 07, 2020

Complaint Status

Havells India customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
Havells India Customer Care's response
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & regards,
Team Havells
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