Havells India — Havells water purifier not working

I have purchased Havells water purifier last December and within 1 months of the purchase the purifier stopped working. We informed the technician and he serviced the purifier and was working fine for 2 months. Again the same problem happened. Normally it takes only 45 minutes for the full purification. But now it takes almost 1.5 hours. During this period the water purifier has been serviced almost 4 times.

Since the machine is not working properly even after frequent servicing of almost 4 - 5 times we would like to replace our unit with a new one.

So kindly request you to kindly assist in our matter as quickly as possible.