[Resolved]  Havells India — I am unsatisfied with your service - Complaint (GD141058) is not Resolved

Address:

Dhenkanal, Odisha, 759027

Dear Havells India Team,
This is Bichitrananda Barik, Dist: Dhenkanal, Odisha. I launched a complain with No: GD141058 that was taken by you and soon I got a message that it is being allotted to Mr. Prakas Ojha and he shall visit your place to settle the 400MM TRENDY PEDESTAL GRW FAN, issue.

However, It is really pathetic to say that Mr. Prakas Ojha called me from his mobile bearing [protected] and [protected], but he did not visit my place. Right now, I still face the same issue and the problem is not been resolved. How come Havells India Team sent across an email to me saying that the issue raised against the complain No: GD141058 is resolved?

I have attached the Job Sheet sent from your end that the problem is resolved. How come such a big brand can harras customers in such an unethical manner? And how can you assign such an irresponsible service engineer like Mr. Prakash Ojha- who is not concerned about customer satisfaction.

I need this issue to be resolved ASAP. I will tweet this email to all the managerial and top management team of Havells India Team. As per such customer harassment, I required I will visit the consumer forum. I still hope to hear from you...

Thanking you
Bichitrananda Barik