[Resolved] Havells India — Induction Cooker under warranty not working | |||||
Hello I purchased a induction cooker year ago and it has stopped working. I have raised two Service request with your Customer care with no luck, the recent one is GA304066. Your technician came for a visit, opened the induction cooker, did nothing to restore it and informed that it has been fixed. Earlier the induction cooker had heating problem though it was working however after the technician left, it doesn't work at all. It's button work intermittently and the problem remains the same. I took a leave from office, waiting for your service agent however he didn't show up. Please understand the concern and resolve it as your induction cooker is the only source of cooking food at my home. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Havells India Customer Care's response Dear Sir/Ma'am (Irfanrangreez), We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help. Regards, Team Havells Verified Support Feb 06, 2017 Havells India Customer Care's response Dear Sir/Ma'am (Irfanrangreez), We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance. Regards, Team Havells Verified Support Feb 28, 2017 Havells India Customer Care's response Dear Sir/Ma'am (dbeura), We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help. Regards, Team Havells | |||||
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+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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I have some issues with my 3 Crabtree DP switches(athena black/misty grey) and I have initiated a complain on website but still there is no call or resolution attempted.
request you to please process the complain asap.
complain no :gb070476
Thanks
Dipti Ranjan Beura
[protected]
We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.
Regards,
Team Havells