[Resolved] Havells India — Led joy

jawaharnargwani

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	www.havells.com

Defect in product "led joy"causes whole electricity line burst.That causes my loss in monetary terms, trust as well as time. My whole line is of havells company only and all led are of havells only i.e led joy 5 watt.
I'm filing complain in consumer court against loss suffered by me of money and time. Having trust in company, I invested my money in purchasing branded product of havells and suffered loss.

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Feb 9, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Havells India Customer Care's response Dear Sir (jawaharnargwani),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

Jan 09, 2017

Havells India Customer Care's response Dear Sir (jawaharnargwani), ,

We would like to inform that the replacement for LED light has been given to you. Further, as per the company policies, compensation for the same is not applicable as the wiring got burnt. Request your cooperation on the same.

Regards,
Team Havells