[Resolved]  Havells India — Lloyd AC -[protected]

I purchased Llyod AC on January 2023 and i had a problem with AC is not getting cool. I have placed couple of complaints through App and called to customer case four times and they escalated the request but no technician called so far.

We had a bad situation that it's too hot and have small kids not sleeping at nights. Would be great if someone can come and resolve this issue soon.

I have sent out email to Customer service and sent the reminder as well but no action taken yet. I was continuously following up with Havells through mobile or Email but i'm tired of sending emails or calling to Customer care team.

Below are the requests created and escalated for your information.

"Dear Mr. Anudeep, We regret for the inconvenience caused. Your service request [protected] has been escalated to concerned executive. - Havells"

"Dear Mr. Anudeep, We regret for the inconvenience caused. Your service request [protected] has been escalated to concerned executive. - Havells"

"Dear Mr. Anudeep, We regret for the inconvenience caused. Your service request [protected] has been escalated to concerned executive. - Havells"

Please do the needful.
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Jul 26, 2023
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2023
Havells India Customer Care's response
Hi, sincere apologies for the unpleasant experience you had. Please share your complaint number so that our team can look into your issue.
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