Havells India — LLOYD Split Air Conditioner

Address:

1-59, Krishna Prasad House, Near Bellechar School, Badaga Yedapadavu Village, Mangaluru Taluk, D.K-574267

I purchased one LLOYD INVERTER SPLIT AIR CONDITIONER from “AGARI ENTERPRISES”, ELECTRONICS & FURNITURES, D.NO.[protected], GANDHINAGAR, MOODABIDRI- 574227, ON[protected], After couple of months on[protected] I Got problem in the aforesaid LLOYD Inverter Split Air Conditioner and hence I was consulted the said Agari Enterprises, amongst you for repair of aforesaid Air Conditioner, After registering the complaint (complaint No:[protected] to service center the technician came and had checked the issue. He found that the PCB is not working properly and he said you needs to be repair. I asked if there is a warranty and your technician said that it is out of warranty, I said ok he repaired it and charged 2500,
Then again I faced the same problem and filed a complaint to Agari Enterprises and service centre on[protected] At Agari Show Room (Complaint No: [protected]) your technician came and told me again that the PCB board is gone. Again I asked if there is a warranty and your technician said that it is out of warranty and you have to pay 10100 for this. I thought my warranty is finished so I paid him for a new PCB board.
After this the same problem came again, I complained again to AGARI SHOW ROOM, and service centre on[protected]Complaint No: [protected]) the technician of the service center came and said that the PCB is damaged and you can spend again 10000. I got suspicious and mentioned the problem to my friends and they told me that your AC is Still Under warranty till on July 2023 and they sent me a proof. When I enquired about this at the said dealer and MANGALORE SERVICE CENTER, they irresponsibly replied that you have to pay for it without giving correct information. When I pressed a little loudly and asked them that it is under warranty, they gave me a PCB and some other components to me under the warranty, I Utterly shocked how it possible, then I got they are cheated me. Your service center and dealer are very irresponsible and deal with us in a loud voice.
Last time they cheated me even though there was a warranty, now when I came to know about my warranty they claimed the warranty and gave me a new PCB. How is this Havells company cheating the customers? I WANT RETURN MY Rs. 10100 MONEY otherwise I will take legal action to your company and Service centere & Dealer.
I received a message from your company Service technician JOHNSON ANTHONY his MOBILE NO: +91 [protected], but instead of Johnson Anthony the technician called ISHAAN came how it possible??? I asked an unknown person, he said Iam Havell's company Technician, what nonsence? Dealer Agari Show Room Gandhinagara Moodbidri and Havels Service Center Mangalore have cheated me, both of them have cheated me by taking my money, I request Havells company to pay attention to this and make sure that customers are not cheated.