[Resolved]  Havells India — low quality product and inefficient technical assistant

Website:www.havells.com

Hi,

This is lakshmidevi from chennai. We bought two havells high speed fan in the month of august 2018. From day one we are facing issue with the fan, we are getting a continuous zoom noise from the fan when it revolves. The first complaint was raised on23rd aug and the complaint no hh232042. One executive came and he was unable to identify the issue and he said some other higher official will come and verify it. Nobody turned up till date. Each month the sound keeps on increasing and we are not getting enough air from the fan as mentioned in the product name ""high speed". Continously we are keep on raising complaint each month and the executive keep on promising that somebody will come and clear the issue. We have not seen this kind of pathetic service with any of the consumer product. I have given below the complaint details which have been raised till date.

23/8 - hh-232042
8/9 - hj084724
14/9 - hi140394
31/10-hj314154

Now we feel really irritated and i dont want this low quality product. I want my money back. Pl inform your team to take back the fan and refund my mo
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Jan 19, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Havells India Customer Care's response
Dear Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells
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