[Resolved] Havells India — modular switches | |||
I have constructed house during 2013 and havells switches used completely. Most of the switches are burnt, wearout and incompatible for two pin switches. Lodged several complaints via online customer care center. They have noted all my complaints and responded very qucikly but no service center has addressed the issues instead service center(Shimoga, Karnataka) is playing with our time. more than 20 switches are in problem. Service center person visit and solve 1-2 switches and he himself closing the complain online with completing the task and without our knowledge by which service center is forcing me to lodge several complaint repeatedll and causing lot of inconvinience. M/s Gayatrhri Electricaql is the Havells autorized service center is spoiling the reputation of Havells and even after serveral complaints Havells company is least bothered in addressing the issues. Design of some switches especially ATHENS are very poor most incompatible for most of the switches. Havells are stopped this particular swithces but failed to give service after sales. Hence I urge that Havlles should be taken for task for cheating the customers. One should not believe HAVELLS brand due to its poor design and utilization. Was this information helpful? | |||
Jun 9, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support May 09, 2018 Havells India Customer Care's response Hi Ajit, Sincere apologies for the inconvenience caused to you. Please share your mobile number /complaint number and your area pin code with us. We assure you we will look into this. Regards, Team Havells | |||
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