[Resolved]  Havells India — no one is visiting to fix my fan

Address:Allahabad, Uttar Pradesh, 211011

Hi,

I would to tell everybody dont trust on havells. They same like other cheap brands. Looting customers money and making them fool.

I have complained 5 times for my ventil air dx plastic exhaust fan. 1st complain was filed on 1st august reference no.[protected], after that new reference no.[protected], after that new reference no.[protected], after that new reference no.[protected] and so on.

So whenever i call the customer care number they just file new complain and assure me that they will fix it within 48 hours after that their so called engineer close my case by saying they are fixed it. Its means they dont need kkg number to prove their visiting. What kind of scam it is?
This process has done 5 times from my 1st complain.
Sunny paji ki film ka dialoge yaad a gaya - "तारीख पे तारीख, तारीख पे तारीख लगती जा रही है जज साहब मगर इन्साफ नहीं मिल रहा!"

How someone can get justice when the whole company is corrupt? Just making fool by giving false promise of fixing the issue in the next visiting and no one is coming.

I hope other customers will take a lesson from my experience.
I know someone from the company will comment on it that we are looking into the matter but i will keep updated here what they actually do for me :)
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Sep 13, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Havells India Customer Care's response
Dear Sir/Ma'am, sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.
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