[Resolved] Havells India — not repairing my product which is under warranty | |
Sir, i wants to inform you that I had brought havells insta cook etx. Its serial no. Is edgjdaq06125. I had given request for repairing my product on 16th july 2019. My service request no. Is[protected]. There is no response on my complain. I had contact to your cutomer care many times but they cut my call or tell me to wait or cancelled my complain. Sir, my product comes under warranty period. I had also email to havells customer care but nobody reply to me. They tell me that technician will call you 48 hours, but 48hours never ended. Till 30 july 2019 nobody called me for repair my product. Nobody in havells customer care is ready to take responsbility. I am fed up of all this. Please try to shortout my problem as soon as possible. I hope you will take action on this. Havells service performance is very bad. Nobody in havells customer care is ready to take responsbility Was this information helpful? | |
Aug 30, 2019 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jul 30, 2019 Havells India Customer Care's response Dear Sir/Ma'am, Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution. Thanks & regards, Team Havells | |
 1 Comment | |
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I have raised 4 time complain for switch not functioning. First Complain date- 15-6-19 & comp no[protected]. No one come to check issue. Raise again comp for same issue on 6-07-19 and comp no[protected]. No one come to check. again raise comp on 13-7-19 and comp no[protected]. still no one come to check my issue. Call multiple time.
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