[Resolved] Havells India — Personal Air cooler 18 litre capacity

[Resolved] Havells India — Personal Air cooler 18 litre capacity

S Saurav Ghose from Guwahati, Assam Aug 27, 2022 Aug 28, 2022 This thread was updated on Aug 28, 2022

I purchased a havells Tuono I personal air cooler 18 ltrs capacity from Amazon online shopping. I purchased item on 18.08.22. The amazon order ID was[protected]. I recieved the item on 27.08.22. When operated the air cooler, there was quite a substantial leakage of water from drain pipe outlet . I m attaching my item invoice, , etc wherein seller address details, product details and cost, etc are available. Machine Sr. No is FLKAEIR00467. I even contacted Havells customer care toll free number [protected] on date 27.08.22 wherein a lady picked up my call and she told me that an sms will come to my mob number with complaint regn details but sorry to say, it did not come. I do not have faith in the Havells customer care centre and seemed to me that they are just passing time and fooling people . Since the item i purchased is under warranty, I need a full resolution of my complaint. Hope u can sort out my issue . Thks +1 photos Was this information helpful? No (0) Yes (0)
Aug 28, 2022 Complaint marked as Resolved I purchased a havells Tuono I 18 ltr air cooler from Amazon online. I received the item on 27.08.22. It was seen that there is leakage of water from the drain outlet. I called Havells customer care on number 1800110303 and the lady said that my complaint has been registered and a registration number will be sent to my mobile. But till now i did not reciveany such details. I m raising this issue to Havells to get my item rectified as it is within warranty. My contact number is 9678414698. . I hope it will be sorted out within a day or two Havells India customer support has been notified about the posted complaint. Aug 28, 2022 Updated by Saurav Ghose I purchased a havells Tuono I personal air cooler 18 ltrs capacity from Amazon online shopping. I purchased item on 18.08.22. The amazon order ID was[protected]. I recieved the item on 27.08.22. When operated the air cooler, there was quite a substantial leakage of water from drain pipe outlet . I m attaching my item invoice, , etc wherein seller address details, product details and cost, etc are available. Machine Sr. No is FLKAEIR00467. I even contacted Havells customer care toll free number [protected] on date 27.08.22 wherein a lady picked up my call and she told me that an sms will come to my mob number with complaint regn details but sorry to say, it did not come. I do not have faith in the Havells customer care centre and seemed to me that they are just passing time and fooling people . Since the item i purchased is under warranty, I need a full resolution of my complaint. Hope u can sort out my issue . Thks Aug 28, 2022 Updated by Saurav Ghose No call from Havells customer care till now. I hope Havells India is not sleeping
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