Havells India — poor customer service

Address:

530041

It is been 2 months that I am trying to get this induction cooker repaired. I have raised multiple complaints with Havells. Last time their customer care executive was unprofessional. She can't even speak smartly. She couldn't give me address of the service centre in Vizag. Somehow I reasserted the same complaint which I have already lodged online with her. She assured me that problem will be resolved in 48 hours. However their technicians do not have any respect for time. They take appointment and turn up according to their own time. Sometimes they don't even come. Buying this product itself was a mistake. Can't tolerate this harassment any more. I am looking for a resolution.