[Resolved]  Havells India — Poor Response for After Sales

After Sales Service teams are very ignorant and knows how to utilize the opportunities. As per commitment from company they should respond within 24 hrs but twice I have experienced that it took three days to reach me. Today also my water heater is unattended despite of escalation on Customer Care.
I was requesting technician to visit in my presence in these two days but he didn't turned up but I am sure he will come tomorrow in my absence and will start drama in from alone ladies at home.