[Resolved] Havells India — product plug damaged

V.M Rajesh

Address:

Address: V.M.Rajesh, Campus Housing, Tower-4, House no: 446, Shiv Nadar University, NH91, Teshil Dadri, Greater Noida, UP-201314., Gautam Buddh Nagar, Uttar Pradesh, 201314

We bought havells oil heater with 9 fins very recently. Unfortunately, due to high heat the electric plug got melted and the product stop working. I am bit worried since it was my recent purchase. I have also taken photographs of the damaged plug and the product and also the electric socket that i am using for this oil heater. Since the product is still under warranty, i request to get the plug replaced.

+3 photos

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Feb 1, 2020

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Havells India Customer Care's response Dear Sir/Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & regards,
Team Havells