Havells India — puro plus water heater

ashish lohia

from Mumbai, Maharashtra

Address:

Ganesham electronics, Sikar, Rajasthan, 332001

I buy water heater of havells 10 ltr. Puro plus, after two days some sound is coming from geyser. I complained to custmer care they send one engineer but he is not qualified enough to solve the problem.
After that i complained more than 2 times on customer care, but engineer didn't come on given time, their behaviour is unprofessional.
Now i want to return this very low quality product because i think definitely it is not safe for use.
So please suggest me how to return this useless stuff.

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Havells India customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

Havells India Customer Care's response Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells

Nov 19, 2019

Updated by ashish lohia [protected] is my complaint no. There is no call from the engineer, but they said that they call me many times.
My latest compailnt no. Is[protected] and I am waiting for help. One thing more please change the branch service head, he always give nonsense excuses these type of employe ruin reputation of your company.